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A frictionless experience – how can banks make it happen?

NCR

Indeed, this was found to be a top priority for banks in the year ahead in a recent study by The Financial Brand. The report noted: “Financial institutions need to re-imagine their core journeys from front to back by addressing key customer pain points and identifying new opportunities to delight customers in differentiated ways.”

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Six Ways To Become Consumers’ Favorite Financial Institution

The Financial Brand

Here are six essential methods banks and credit unions can adopt to keep people happy. The post Six Ways To Become Consumers’ Favorite Financial Institution appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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How JPMorgan Is Preparing For The Next Generation Of Consumer Banking

CB Insights

Chase prioritizes hiring technical talent to lead innovation. JPM’s evolving suite of digital banking apps. Physical branch banking. Chase prioritizes hiring technical talent to lead innovation. One big driver behind JPM’s growth in digital customers is its consistent focus on technical hiring.

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10 Lessons We Learned at the Nacha Smarter Faster Payment Conference

South State Correspondent

A common global banking language where banks can communicate using the same business model, syntax, and format will allow banks to gain significant efficiencies. Banks with open banking ambitions should adopt this language standard to increase interoperability, efficiency, security, and customer experience.