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Retail banking trends to look out for in 2023

Independent Banker

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? We spoke with two community banks that have ramped up their services to meet—and exceed—the changing expectations of customers. So how are retail banks meeting this challenge?

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New Trends Redefining the Role of Community Banks

Independent Banker

We commissioned the 2021 Banking Impact Report to explore how banking trends are impacting local communities and the perceived role of community FIs. Key Findings: 78% of bank executives think a housing market crash is likely in the next five years.

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Banking + Investing on One Slick Mobile App: Retail Banking’s Future?

The Financial Brand

A neobank CEO personally buys a tiny bank as the next step in building a financial super app targeting poorly-served megabank customers. The post Banking + Investing on One Slick Mobile App: Retail Banking’s Future? appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Traditional Bank Borrows from Amazon to Build an App to Rival Neobanks

The Financial Brand

As part of a sweeping tech upgrade, a community bank brings retailing savvy to retail banking. The post Traditional Bank Borrows from Amazon to Build an App to Rival Neobanks appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Being 100+ doesn't have to mean 'out of date.'

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Will ‘Chuck’ Give Smaller Banks an Edge in P2P Versus Venmo, Cash App and Zelle?

The Financial Brand

A consortium of community financial institutions uses 'open' approach to give their customers a 'one-stop-' approach to mobile payments. The post Will ‘Chuck’ Give Smaller Banks an Edge in P2P Versus Venmo, Cash App and Zelle? appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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A Small Bank Believes Its Digital Brand Will Succeed Where Chase Failed

The Financial Brand

187-year-old savings bank stakes its future on a scalable combination of a digital-only brand, well-trained people and data analytics. The post A Small Bank Believes Its Digital Brand Will Succeed Where Chase Failed appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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When (and Why) Branches Don’t Fall Off

NCR

It’s a symbol of the past, a relic, a lumbering dinosaur crushed by modern advances like mobile technologies. No one denies that online and mobile tools—particularly the deluge of apps that banks have developed and released—have changed many customers’ interaction with the local retail outlet.

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