American Banker
OCTOBER 18, 2020
Over the past year, the Alabama bank has been developing new tools that analyze survey responses, phone interactions and social media posts to identify opportunities to improve digital offerings.
Banking 2020
NOVEMBER 9, 2015
Mobile technology is rapidly becoming an integral part of the way that many people manage their finances and make everyday payments, with the popularity of mobile banking apps and dedicated mobile payment tools such as Apple Pay growing all the time. ” A divergence in strategy. Challenges ahead?
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Tech and Finance
APRIL 29, 2016
PWC Retail banking. In its report on Retail Banking 2020 — Evolution or Revolution, PWC optimistically ignores many of the details of its survey and concludes that banking has a great days ahead. It suggests that top regional banks in the U.S.
Tech and Finance
APRIL 29, 2016
PWC Retail banking. In its report on Retail Banking 2020 — Evolution or Revolution, PWC optimistically ignores many of the details of its survey and concludes that banking has a great days ahead. It suggests that top regional banks in the U.S.
Banking 2020
NOVEMBER 27, 2015
The newest banking survey from consulting giant Accenture confirms many existing notions about customer tastes and preferences, and the opportunities that await institutions able to process them. Meanwhile, the large regional or national banks are the biggest losers, saying sayonara to 16% in this customer age group.
Banking 2020
MAY 14, 2015
According to the 2015 Society for Information Management (SIM) IT Trends Study, which surveyed more than 1,000 senior IT leaders and CIOs, 63 percent of IT leaders say their IT budget is increasing. In an age where their most valuable assets are under attack, banks must adopt a vigilant stance in protecting them.
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