Banking 2020
DECEMBER 15, 2014
Effectively leading millennials requires understanding the collective experiences, values and motivators that make this group “tick.” Millennials, generally defined as the demographic cohort born between 1982 and the early 2000s, will account for half of the American workforce by 2020. Be transparent.
American Banker
OCTOBER 12, 2020
Liu, who is head of North America for Citi Private Bank, explains the changes she’s made to help her group attract and serve millennials, Gen Z, Asian Americans and families. The unit as of September had 20% more clients than a year earlier.
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Banking 2020
JULY 8, 2015
Maybe it is this generation’s record-breaking student debt, or maybe it’s the trend of getting married much later in life, but millennials are known for putting off adult responsibilities. Across all generations, millennials are the least prepared but the most optimistic about the idea of saving for retirement.
Banking 2020
NOVEMBER 27, 2015
That’s why digital capabilities have revolutionized every industry from retail and healthcare to banking—if the same services can be had from half a world away, and for a lower cost, why not avail of them? No one understands this trend better than those pesky millennials. This represents major shift in preferences.
Banking 2020
FEBRUARY 9, 2016
alone will be using mobile banking. Consumers are hungry for new ways to make their banking easier and more efficient. Proactive banks have an opportunity to transform consumer behavior, win millennial customers and satisfy existing customers by taking advantage of the unique differentiation opportunity of mobile.
Banking 2020
APRIL 14, 2015
The author has his own consulting practice specifically in this field, and previously ran Islamic finance groups at the conglomerates Deutsche Bank and Barclays. The unmistakable takeaway is that banking doesn’t function in a vacuum—it is fundamentally a product of, and in turn influences, every other sphere of contemporary behavior.
Banking 2020
FEBRUARY 25, 2015
The number of customers over 60 doing banking via smartphones and tablets, meanwhile, is approaching half a million, representing mobile maturity in every sense. There’s a slightly discordant note about all this—the focus is invariably on millennials, that bratty demographic known for its addiction to ease of use and instant gratification.
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