PYMNTS

SEPTEMBER 24, 2019

That number is higher among millennial and Generation X respondents, at 77 percent and 63 percent, respectively. Nearly one-third of millennials would prefer to do their banking exclusively online and eschew branch locations entirely. Social media for member engagement. Social media for customer service.

social media 111

social media Millennials Illinois Strategy 111

Insights on Business

FEBRUARY 13, 2019

Next has access to all of Bradesco’s ecosystem, ATMs, call center, internet banking. Financial management. Revamping the company’s internal structure is one of the first steps Bradesco took to achieve the goal of creating experiences that meet expectations of millennials. Social-based marketing. Hyper-connected journey.

Albuquerque 152

Albuquerque Digital Banking Millennials social media 152

PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. A separate survey from management consulting firm Bain & Co. It has also meant working in anticipation of the changing needs of millennial users.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

Fintech Labs Insights

JANUARY 15, 2016

Available only via mobile app, imaginBank is a new initiative by Spanish bank, Caixabank targeting millennials. And one in every three Spanish millennials is a customer of their bank. imaginBank also has special services for smartwatch wearers, including ATM and branch finding functionality. CaixaBank serves 2.9

Millennials 12

Millennials Mobile social media ATM 12

Banking 2020

APRIL 28, 2015

Digital Banking with Digital Face: There has been a massive behavioral and thus expectation shift in the customer relationship, especially among millennials. For millennials, the F2F relationship is no longer irreplaceable when the customer requires a utility driven solution or a real-time resolution through the digital relationship.

Customer Experience 40

Customer Experience Digital Banking social media Millennials 40

William Mills

MAY 11, 2016

This approach makes a lot of sense– but not sure if it would meet the governance and compliance considerations of most banks and investment management firms. ^SR PayActiv helps consumers with short-term cash, available to be picked up from any ATM. Use the blockchain to manage identity, that’s one of the aims of DigiByte.

Video 40

Video Lending social media Analytics 40

William Mills

MAY 11, 2016

CreditHQ helps businesses manage cashflow. Managing cash flow – targeted at small business in partnership with banks. ^KT. Here’s another solution for document management and origination. ^SR. ChipShield also has an integrated password management vault. David Carr (Innovation Manager). Martin Campbell (CEO).

Video 40

Video Mobile social media Analytics 40