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Making Banking Easier with Intelligent Branch

Cisco

Whether a retail bank, wealth management firm, credit union, or insurance company with a banking segment, the financial industry is facing dramatic changes on how best to accommodate customers, and what is the appropriate mix between brick-and-mortar bank branches, remote work, self-service ATMs, and digital platforms.

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Citi’s Geolocation Move

Celent Banking

But, that’s just one of a growing number of potentially very useful applications for beacons in retail financial services. Geolocation, in particular, is under-utilized by retailers (especially banks) and remains largely experimental. Of course, several questions addressed planned technology usage.

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Two Hallmarks of Successful Branch Transformation Initiatives

Celent Banking

Since my coverage areas include branch and ATM channel technologies, I often get asked, “What distinguishes successful branch channel transformation initiatives?” For example, physical design is clearly a new branch design element. ” Questions like this cut to the chase. Fair enough.

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Passwords Suck – Bring on Biometrics!

Celent Banking

The chart below shows surveyed likelihood of technology usage in future branch designs as measured by Celent’s Branch Transformation Research Panel in late 2015. At ATMs – it contributes to skimming fraud. Here’s one example of why I say this.

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Data Dive: FedEx Competes, BoA Automates And Hackers Hack … Everyone, Including Each Other

PYMNTS

Boxes will be branded to the retailer, not FedEx). Amazon manages logistics with a level of expertise that even the most entrenched hater has to admit is impressive, and exposure via the Amazon marketplace is a powerful potential growth tool for digital retailers. FedEx Fulfillment was created by FedEx Supply Chain.

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A New Human Connection

Independent Banker

Interactive video ATMs draw attention as an alternative retail delivery option. ATMs with video connections to bank staff in a centralized back office have been getting a lot of buzz within the industry. But are the machines really taking off as a worthwhile retail delivery option? Video ATMs are roughly 1.5

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4 Gonzo Takeaways from BAI Retail Delivery ’15: Viva Las Vegas?

Gonzobanker

BAI Retail Delivery was at the Venetian in Vegas this year, sharing conference space with a travel convention called IMEX, which made things interesting in between sessions. Remember that BAI Retail Delivery initially started out as an ATM conference. by Sam Kilmer & Eric Weikart. We stayed with the banking.