Cisco

OCTOBER 11, 2021

Whether a retail bank, wealth management firm, credit union, or insurance company with a banking segment, the financial industry is facing dramatic changes on how best to accommodate customers, and what is the appropriate mix between brick-and-mortar bank branches, remote work, self-service ATMs, and digital platforms.

Branch Design 146

Branch Design Branch Strategies ATM Digital Strategies 146

Celent Banking

MAY 13, 2016

But, that’s just one of a growing number of potentially very useful applications for beacons in retail financial services. Geolocation, in particular, is under-utilized by retailers (especially banks) and remains largely experimental. How far ahead of the industry is Citi? Here’s one data point.

Branch Design 100

Branch Design Survey Leadership ATM 100

Celent Banking

OCTOBER 20, 2016

Since my coverage areas include branch and ATM channel technologies, I often get asked, “What distinguishes successful branch channel transformation initiatives?” Most banks appear to associate branch channel transformation with radical changes in the branch operating model. Fair enough.

Branch Design 100

Branch Design Capital Training User Experience 100

Independent Banker

JUNE 29, 2015

Interactive video ATMs draw attention as an alternative retail delivery option. ATMs with video connections to bank staff in a centralized back office have been getting a lot of buzz within the industry. But are the machines really taking off as a worthwhile retail delivery option? Video ATMs are roughly 1.5

ATM 70

ATM Video Community Bank Community 70

PYMNTS

FEBRUARY 13, 2017

Boxes will be branded to the retailer, not FedEx). Amazon manages logistics with a level of expertise that even the most entrenched hater has to admit is impressive, and exposure via the Amazon marketplace is a powerful potential growth tool for digital retailers. FedEx Fulfillment was created by FedEx Supply Chain.

Data 122

Data Retail America Minneapolis 122