Remove ATM Remove Branch Design Remove Community Bank Remove Retail
article thumbnail

Two Hallmarks of Successful Branch Transformation Initiatives

Celent Banking

Since my coverage areas include branch and ATM channel technologies, I often get asked, “What distinguishes successful branch channel transformation initiatives?” Most banks appear to associate branch channel transformation with radical changes in the branch operating model. Fair enough.

article thumbnail

A New Human Connection

Independent Banker

Interactive video ATMs draw attention as an alternative retail delivery option. ATMs with video connections to bank staff in a centralized back office have been getting a lot of buzz within the industry. But are the machines really taking off as a worthwhile retail delivery option? Video ATMs are roughly 1.5

ATM 70