William Mills

JANUARY 25, 2018

Sample findings include: James Van Dyke, CEO of Futurion, says that large Customer Experience (CX) projects take 21.5 Compliance. Leading industry analysts, consultants, bankers and financial technology professionals also share commentary and their insights on trends for 2018. Faster Payments. Fraud Prevention. Community Banks.

Report 40

Report Technology Innovation Atlanta 40

William Mills

MAY 9, 2018

Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience. Scott Graf is one of the presenters, a great, smart exec from Atlanta. 01:17 pm.

Security 40

Security Samsung Strategy San Jose 40

William Mills

SEPTEMBER 9, 2016

Addresses compliance, fraud experience and customer experience analytics. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions. Social media is a special challenge since social media was not created with compliance in mind. Very nice UI.

social media 40

social media ATM Mobile Customer Experience 40

William Mills

MAY 11, 2016

WMA does utilize a large community bank for our banking needs since of our bank of 30+ years closed (First Atlanta/Wachovia)). Helps with mobile onboarding and anti-money laundering compliance. ^SR. We are the global leaders in identity solutions while protecting FI’s and providers from compliance and fraud.”

Video 40

Video Mobile social media Analytics 40

William Mills

SEPTEMBER 7, 2016

Demo: 5 Use cases centering around an Advisor (Andrew) who met with customer who opened a new account. Andrew just needs to review the account and forward on to compliance for their review. Andrew can snooze until Compliance has done their work so his workspace is not cluttered. Also a pretty good customer experience.

Mobile 40

Mobile Cards Fraud Data 40