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11 Commandments of Digital Banking: The Customer Journey

FICO

Last year we published a highly successful The 11 Commandments of Digital Banking eBook that introduced the 11 commandments: Digital lift-and-shift is not a strategy! In addition to a new blog post that will be published monthly over 5 months, we are also excited to launch the following event: LinkedIn Live on Digital Banking.

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Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti

FICO

Home Blog FICO Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

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Mobile: Going All-in with PFM in Mobile Banking

Fintech Labs Insights

The ongoing migration to mobile provides financial institutions a chance to reboot their approach to delivering information digitally. Digital banking v1.0 desktop online banking) was primarily about porting paper-based statements into an online format. Digital banking v2.0 It’s a good long-term move.

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Big Tech’s Big Shadow Over FIs

PYMNTS

They are all digital channels [that companies need] in order to reach the customer for all kinds of services.”. If issuers and banks don’t do that, he said, Apple, Google, Samsung and a whole host of Big Tech players are ready to step in and do so — taking away FI customers in the process. How Banks Can Beat Big Tech.

UX 165
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Does ‘Google Checking’ Foreshadow Big Tech, FinTech Payments Changes?

PYMNTS

They are described by Google as “smart,” since they will provide account holders with money management tips to optimize and manage the funds in those accounts. Google’s expertise is in UX design,” he noted. “By Banks are never going to become obsolete,” VB said, “but they could end up becoming stored value accounts.

Google 272
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The 2019 GonzoBanker Awards

Gonzobanker

billion of assets under management. Hats off the Schools Financial’s board and management for acknowledging that even multi-billion dollar credit unions can drive value via merging with someone bigger. Bank Acquisition of the Year. And this year’s Smarter Bank is … drum roll … USAA. ConnectOne Bancorp, Inc.

Idaho 148
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The 2022 GonzoBanker Awards

Gonzobanker

Senators Dick Durbin (D-IL) and Roger Marshall (R-KS) with a rare bi-partisan move showing that pinch-your-banker-and-hug-your-merchant is apparently as wholesome America as apple pie. GonzoBanker of the Year: Bank. David Brager, Citizens Business Bank (Ontario, Calif.). Steven Schnall, CEO of Quontic Bank. Goes to CSI.

Community 216