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Bank Offers Go Contextual For Credit Unions In 2021

PYMNTS

For credit unions (CUs), the digital trends that accelerated in 2020 amid the pandemic will gain even further traction this year. But as the pandemic hit home, she said, many CUs have had to take a step back and “double down” on the most important and pressing aspects of their digital strategies. Data Analytics.

Analytics 240
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D3 Secures $10M For Digital SMB Banking Efforts

PYMNTS

Reports said D3 raised $10 million from West Partners for its digital SME and consumer banking tool, which is extended to existing financial institutions that want to strengthen their digital banking services for SME customers. ” Efforts to keep up with demand, he added, are what attracted investors.

Security 100
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2024 Trends & Predictions

Javelin Strategy & Research

Banner Section Home Rss.xml 2024 Trends & Predictions Javelin’s Trends & Predictions reports look at the coming year across the range of Javelin Strategy & Research’s practice areas—digital banking, fraud & security, payments, and wealth management—and highlight the compelling challenges and opportunities likely to emerge.

Trends 45
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The top 4 trends banks can’t ignore in 2019

Cisco

Mobile-first banking is an immediate driver of digital strategy. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. To meet consumer expectations head on, banks must take a progressive approach.

Trends 64
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The top 4 trends banks can’t ignore in 2019

Cisco

Mobile-first banking is an immediate driver of digital strategy. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. To meet consumer expectations head on, banks must take a progressive approach.

Trends 48
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Data Dive, Summer Heat Edition: Venmo Speeds Up, Amex Branches Out And Walmart Takes A Pass

PYMNTS

The move comes as part of the reset in digital strategy that PayPal first began rolling out last year when deal Visa and Mastercard aimed at enhancing future cooperation and interoperability were first announced. Amex Moves On Insurance. The Walmart/Amazon Bidding War That Wasn’t.

Arizona 116
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The Sorry State of Contact Center Technology

Gonzobanker

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center.