Perficient

JUNE 24, 2022

Given the convenience and intuition of such sophisticated virtual assistants, they have proved to be especially useful in enhancing customer service and the overall customer experience. They can guide users through password resets, account balance inquiries, and bill pay, for instance.

Customer Experience 251

Customer Experience User Experience Training Data 251

Abrigo

DECEMBER 22, 2023

You might also like this resource, Abrigo's "2022 Loan Review Benchmark Survey Results." Takeaway 2 The top lending and credit blog posts focused on the benefits of banking technology, interest rate management, and developing risk ratings. They’ve also focused on managing interest rate risk in a rising rate environment.

Lending 221

Lending Risk Management Community Management 221

Perficient

JANUARY 25, 2023

User experience. As institutions rely more heavily on self-service channels to serve their customers, branch consolidation and renovation are on top of mind. Institutions are investing in more sophisticated application capabilities, and there is a new focus on the scalability of these applications.

Banking Trends 474

Banking Trends Trends United States FDIC 474

PYMNTS

OCTOBER 3, 2018

“As the co-founder of NFC, NXP continues to play a pivotal role in expanding the NFC ecosystem through our legacy of technology leadership,” said Alexander Rensink, business segment manager smart products at NXP , in the press release.

User Experience 135

User Experience Security Fraud Leadership 135

Cisco

JANUARY 10, 2023

As a change agent serving the financial services industry for over 20 years, it is a great privilege to collaborate with Bank, Insurance, and Wealth Management institutions to devise and execute digital transformation strategy, solve complex business problems, and leverage technology to strengthen business results.

Digital Strategies 174

Digital Strategies Strategy America Innovation 174

FICO

DECEMBER 20, 2022

Vice President, Product Management. Tue, 12/20/2022 - 10:20. As I look back on 2022, I’m reluctant to lean too far into predictions for 2023. Buy-Now-Pay-Later Will Win on Customer Experience but Needs Enhanced Security. BNPL usage is beginning to hit critical mass, with roughly 60 million users today.

Fraud 52

Fraud Payments South Carolina Compliance 52

Abrigo

MARCH 15, 2022

Not surprisingly, then, digital/online account opening solutions for consumers and digital account opening solutions for commercial or small business firms are among the top types of new systems banks are looking to select or replace in 2022, according to Cornerstone Advisors. Improved Customer Experience.

Online 195

Online Lending Survey Digital Banking 195