2022 Community Bank Customer Experience Fintech 
ABA Community Banking
JANUARY 5, 2022
What's on the community bank roadmap for digital process improvement in 2022? On the latest episode of the ABA Banking Journal Podcast, Chris Bailey lifts the curtain on his bank's investments in digital signature management, conversational capabilities and client business optimization.
Gonzobanker
DECEMBER 19, 2022
Who saw 2022 coming and accurately predicted the headlines? A few modest examples of the 2022 roller coaster ride: The Fed rate hikes in 2022 totaled 425 basis points. In 2021, there were more than 120 fintech IPOs in the U.S., In 2022, there was… wait for it… exactly one. Goes to 2022. OK, show of hands.
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Gonzobanker
FEBRUARY 8, 2022
While AOBA 2022 had its share of execs wanting to “fake it until they make it” with future innovation, credit is due to the bankers who are pouring real financial investment into new fintech experiments. and a trailblazer in the world of banking as a service (BaaS). An arms race in marketing and digital cannot be ignored.
Independent Banker
MARCH 31, 2022
From credit union overreach to onerous overregulation, the 2022/23 ICBA board of directors has plenty on its to-do list. Executive committee members tell us what advocacy issues they’ll be focused on during their terms, while board members share their words of wisdom for up-and-coming community bankers: themselves. By Molly Bennett.
Abrigo
DECEMBER 22, 2023
You might also like this resource, Abrigo's "2022 Loan Review Benchmark Survey Results." download NOW Takeaway 1 The most popular blog posts on the Abrigo site reflect many of the priorities community banks and credit unions had in 2023. But the benefits of automation are a key part of the customer experience.
Independent Banker
DECEMBER 31, 2022
The payments landscape is evolving, and customers’ needs are changing. Here’s how community banks can enhance their payments offerings. of banks’ revenues come from payments. Payments account for up to 30% of bank revenue, and that income stream is under attack. billion-asset Bank of Tampa in Tampa, Fla.
Gonzobanker
JULY 20, 2022
Bank executives are coming to understand that in today’s world, the customer experience (CX) is the product, although not all have made a serious commitment to address newfound competition. Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Among 300 U.S.
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