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Legacy FIs Losing Sight Of SMB Data Must Step Up With Digital Agility

PYMNTS

Small and medium-sized businesses (SMBs) got their clocks cleaned by the pandemic, and turning to their traditional lending sources, they’ve encountered sclerotic systems and outdated policies not conceived for the needs of the recovering Main Street merchants of 2021. We no longer go to the bank,” Potter told PYMNTS. We're not connected.

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Venmo's Esch On Designing A Cool Physical Card For Mobile App Users

PYMNTS

In addition to price, reward structure and credit line assignment, Venmo wants to add a fourth advantage: user experience. He said that’s an addition and Venmo is uniquely well-placed to offer, because the app isn’t a card brand trying to create a digital experience for customers. general-member population in 2021.

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BBVA On Google, Digital Banking And The Rise Of The ‘Everyday App’

PYMNTS

When the story of the coronavirus is written, when it comes to financial services, the key chapters will focus on the pace at which innovation accelerated — and where a range of players came together to create ecosystems, rather than to simply compete in zero-sum, winner-take-all bids for consumers. Ready For The Digital Shift.

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Five Fast Facts On Fighting Checkout Friction

PYMNTS

Taken across 70 indicators to measure the quality of customer experiences through checkout, a score increase reflects an improved user experience for consumers that leads to more seamless conversions. SMBS Outpaced Top Retailers When It Came To Innovation Adoption . The year 2020 saw the overall index score rise by 2.2

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Can FinTech Walk The FinTalk?

PYMNTS

It’s a thought that was triggered recently after reading and reflecting on recent developments across three innovations heralded as FinTech’s poster children — disruptors out to change the world and eat the proverbial lunches of incumbents they say are too big and too unmotivated to change. billion by 2021. trillion in 2021.

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Happy 10th Anniversary iPhone

PYMNTS

That is how the world first met the iPhone a little over ten years ago in January 2007, when Steve Jobs took to the stage to announce Apple’s latest and greatest innovation. trillion in estimated value for global mobile commerce today — and an estimated $6 trillion in value four years from now in 2021. And we are calling it iPhone.”.

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Hollywood’s Newest Special Effect, Digital Banking?

PYMNTS

billion by 2021. Branding the Nadia avatar as a “trainee” helps the agency convey to users that the program is still learning how to interact in an emotionally intelligent manner. billion in 2016 to $9.59