PYMNTS

JANUARY 28, 2020

Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue, but also larger transformations. But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. The benchmarks are being set by non-banks.”.

Fintech 169

Fintech Digital Strategies Mobile Resources 169

Gonzobanker

MARCH 24, 2021

Reality According to Customer Experience Executives. Executives at the financial institution who have responsibility for customer service, digital banking and retail sales have one perspective. Non-interest income, in total, was flat in 2020. These execs have a very, very large voice in planning.

Customer Experience 144

Customer Experience Strategy Community ATM 144

Independent Banker

OCTOBER 31, 2021

“In order to stay competitive, we thought it was important to have various digital loan offerings available for our customers.”. Chris Jundt, First State Bank & Trust. Community bankers are increasingly recognizing that the future of digital lending is here. Banks also are realizing efficiencies from automation.

Lending 91

Lending Community Bank Community North Dakota 91