2019 Customer Experience Lending Risk Management 
Abrigo
FEBRUARY 27, 2020
Key Takeaways Financial institutions who want to maintain a healthy share of business lending this year and through potentially tougher economic times ahead want to be in the best position possible before trouble hits. Abrigo's Business Lending Readiness Survey found many processes stymie those efforts. learn more.
Abrigo
SEPTEMBER 2, 2020
The PPP might have been the first time many community financial institutions saw such clear returns on digitization investments, but the same automation and efficiency gains can be found in other end-to-end lending solutions. See how digitization can improve customer experiences. learn more.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Abrigo
SEPTEMBER 2, 2020
The PPP might have been the first time many community financial institutions saw such clear returns on digitization investments, but the same automation and efficiency gains can be found in other end-to-end lending solutions. See how digitization can improve customer experiences. learn more.
CFPB Monitor
APRIL 1, 2021
Improving customer experience and gaining efficiencies in the allocation of financial institution resources, such as through the use of voice recognition, natural language processing (NLP), and chatbots. Augmenting risk management and control practices. Fair lending. Uses of AI.
FICO
JANUARY 19, 2023
Given the challenges faced, it’s fair to say the most resilient institutions will be those already working on well-informed hyper-personalized customer insight, tailored treatments and accurate scenario planning. Here are my three predictions for risk management and customer treatment in 2023.
FICO
SEPTEMBER 29, 2022
Pre-screened, right-sized offers and the efficient use of ‘just-in-time’ data are helping telcos win, retain and safeguard more customers – regardless of age or credit profile. Tue, 07/02/2019 - 05:23. Telecommunication businesses are fighting hard with acquisition campaigns in a bid to win more trust, more business and new customers.
Gonzobanker
DECEMBER 20, 2019
GonzoBankers, 2019 was a year of extremes. Third, read and enjoy the 2019 edition of the GonzoBanker Awards, our 18 th. Mark Turner, Executive Chairman of the Board, WSFS Bank – We have to give the nod to an early 2019 retirement of Turner, who had one hell of a run in 12 years at the helm of a great community and wealth bank.
Expert insights. Personalized for you.
243 
Let's personalize your content