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Steal This 5-Step Banking Innovation Playbook from Gentle Monster

South State Correspondent

With financial hardship, competition from dominant players, and a startup budget, Gentle Monster faced many of the same challenges as a community bank. How Banks Can Leverage: Niche markets abound in banking, and community banks are in the perfect position to create a following on a national level should they desire.

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Banks, credit unions slip in customer satisfaction survey

American Banker

The latest report from the American Customer Satisfaction Index reported lower scores for both industries, with credit unions recording their lowest ranking since 2011.

Survey 73
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How Can Banks Thrive in the Next Five Years?

Jeff For Banks

There is a fintech firm, SoFi, that was born in 2011, that focuses on millennials financial needs. It started refi'ing student loans, something very few banks do. Two percent is a big matzah ball out there to overcome and compete with Ally Bank. I'm bullish on community banking. Now, they're in their 30's and 40's.

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Banking's Top 5 in Total Return to Shareholders: 2018 Edition

Jeff For Banks

is the parent company of Willamette Valley Bank, a community bank headquartered in Salem, Oregon. The Bank operates five full service offices. In 2011, they achieved an 0.85% ROA and a 10% ROE. They have been a regular on the American Banker Magazine's top 200 ROE bank for five years running.

Oregon 101
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Innovation All the Time

Independent Banker

Even with technology’s increasing influence on retail banking, it’s not typical for a community bank to have one of its most senior and trusted executives concentrate primarily on leading consumer product and payments innovation. billion-asset, 85-branch community bank based in Rockland, Mass., is not typical.

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37 Corporate Innovation Labs In Finance

CB Insights

The lab aims to improve banking through better uses of technology and has a serious focus on customer participation as the best way to find solutions. It is also looking at integrating banking solutions into wearables and how the internet of things (IoT) could improve the customer experience. Founded: 2011.