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Mobile UX: A First Look at “Second Look” Transaction Alerts from Capital One

Fintech Labs Insights

As recently as 2010 they were the last major bank to launch a native mobile banking app. The post Mobile UX: A First Look at “Second Look” Transaction Alerts from Capital One appeared first on Finovate. The new company (spun out from Signet Bank in 1994) was widely revered as a data analytics and marketing master.

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Fintech’s Third Crisis is Tipping Point to a Digital-Only Future

Fintech Labs Insights

In my 25 years in the fintech space, I’ve had the misfortune to experience three massive ecosystem shocks. To help gauge where fintech is now and how and when it will get back on its feet, let’s compare and contrast the three downturns and their recoveries. Umpqua Bank’s Homepage During Middle of Coronavirus Crisis (15 Apr 2020).

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The 2019 GonzoBanker Awards

Gonzobanker

There is an understanding that technology and fintech are going to cause radical change, but the how, how big and when are still very unclear. Even with worries around an allegedly discriminatory algorithm, Silicon Valley UX met big bank Wall Street money in slick onboarding that has our attention.

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Calling All Startups: Reinvent the Mortgage Process (Please)

Fintech Labs Insights

The poster child for bad UX was the denial of a mortgage to previous Fed chairman, Ben Bernanke last year. Home-Account ( Fall 2009 ) which was acquired by Bills.com in 2010. There are good reasons for many of the added hassles, but the overall experience leaves a lot to be desired, especially if you are not a standard W2 wage earner.

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Finovate Debuts: Bluescape Helps Banks Create Products from Napkin Sketches

Fintech Labs Insights

Founded in 2010. Its visual collaboration platform lets UX/UI design teams see the whole picture as they ideate, design, refine, and develop in a workspace that’s ultra-scalable, all-capturing and accessible from any device. Read more about Bluescape’s launch in our interview with CEO Scott Poulton below.

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Lessons From The Failed Chatbot Revolution — And 5 Industries Where The Tech Is Making A Comeback

CB Insights

Today, the bots are still being used across industries like fintech, healthcare, sales and CRM, retail, and even law — and they’re having important, though quiet, effects. Fintech: Contract review & bill negotiation. Fintech: Contract review & bill negotiation. Table of Contents. Get the full report.