Mobile UX: A First Look at “Second Look” Transaction Alerts from Capital One
Fintech Labs Insights
NOVEMBER 8, 2016
As recently as 2010 they were the last major bank to launch a native mobile banking app. The bane of the mobile user experience is dealing with (ultimately ignoring) all the false positives you get through most notification services. Another thing I really appreciated. I clicked through the notice out of curiosity.
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