Remove 2010 Remove Fintech Remove User Experience Remove UX
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Mobile UX: A First Look at “Second Look” Transaction Alerts from Capital One

Fintech Labs Insights

As recently as 2010 they were the last major bank to launch a native mobile banking app. The bane of the mobile user experience is dealing with (ultimately ignoring) all the false positives you get through most notification services. Another thing I really appreciated. I clicked through the notice out of curiosity.

UX 17
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Lessons From The Failed Chatbot Revolution — And 5 Industries Where The Tech Is Making A Comeback

CB Insights

But while many chatbots didn’t meet users’ high expectations, they haven’t entirely fallen short. Today, the bots are still being used across industries like fintech, healthcare, sales and CRM, retail, and even law — and they’re having important, though quiet, effects. Fintech: Contract review & bill negotiation.