Gonzobanker

JANUARY 17, 2020

In the years 2010-2020, new tech adoption transformed customer expectations. New regional banks will struggle with operational maturity and customer experience. that fintechs doubled their market share in four years and are now generating half of all unsecured loans to consumers. Experian recently reported.

Customer Experience 127

Customer Experience Fintech Regional Cards 127

PYMNTS

MARCH 1, 2017

The majority, at 72 percent, came from FinTech. Within FinTech, banking held sway. Looking at the geographic concentration of activity, the US was the most active region, with 47 percent of activity, followed by China at 41 percent. A bit more than $783 million in investment activity marked last week’s fund flow.

Branding 100

Branding Retail Software User Experience 100

CB Insights

OCTOBER 31, 2019

But while many chatbots didn’t meet users’ high expectations, they haven’t entirely fallen short. Today, the bots are still being used across industries like fintech, healthcare, sales and CRM, retail, and even law — and they’re having important, though quiet, effects. Fintech: Contract review & bill negotiation.

Industry 78

Industry Examples Tools Retail 78

CB Insights

MAY 15, 2019

As fintech plays a larger role in the financial ecosystem, companies are looking for ways to use tech to solve problems and find new opportunities in the space. Working with the lab, the Eyevido team was able to conduct eye-tracking studies of Deutsche Bank’s retail banking websites to help improve the user experience for customers.

Innovation 78

Innovation blockchain Technology Groups 78

CB Insights

OCTOBER 31, 2017

The Pivot : We came up with a fresh take on the plethora of AR-style apps that create visual effects based on face detection and tracking… [Poor user experience] had a big impact on our retention metrics. Title: Fintech ‘Plastc’ Shuts Down After Cancelling All 80,000 Pre Orders. The clock kept ticking. Product: Quidsi.

Company 78

Company US San Francisco Capital 78