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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? According to the J.D.

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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? According to the J.D.

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Venmo, Girl Scouts And Bitcoin: The Week In Unexpected Upsides

PYMNTS

The magic that makes it happen is the social media part of the Venmo platform, which allows users to list a live feed of their transactions in an easily digestible, scrollable, emoji-filled form. But lest anyone get too excited at their newfound security, there are two things to keep in mind.

Bitcoin 178
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2020 GonzoBanker Awards

Gonzobanker

By creating secure and productive remote work environments for employees and helping their teams deal with the stress of working at home (with kids learning from the same house, spouses working in the next room, and myriad other pressure points). And, by the way, without missing a beat. billion is just glad we own some Bitcoins at this point.

Idaho 170
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The 2015 GonzoBanker Awards

Gonzobanker

No one has been more successful at using social media to generate awareness and a positive image for their bank than Jill (@JillCastilla, @CitizensEdmond). Jill’s use of Twitter is a model for any bank CEO looking to engage on social media. FFIEC’s Cyber Security Self-Assessment Tool. Freudian Slip Award.