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A new digital bank needs a new customer service experience

Insights on Business

Protection (Security). Revamping the company’s internal structure is one of the first steps Bradesco took to achieve the goal of creating experiences that meet expectations of millennials. If it doesn’t, negative news travels fast through millennial networks. Social-based marketing. Day-to-day tasks. Payment methods.

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Delivering Safe Return to Office & Smarter Customer Interactions

Cisco

Financial Services Bank, Insurance & Wealth industry participants are actively addressing how to balance and deliver a safe return to work, with the right mix between a Secure Remote Workforce and Trusted Workplace to ensure business resiliency for all types of work, independent of work locations. in 2019?.

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What’s Trending So Far In 2016

PYMNTS

Traditional banks seem to realize that their vibrancy — let alone their survival — hinges on embracing technology, to do what they already do — but better, faster and more securely – while also adding new features and offerings that will give their customers a next-generation, all-in-one bank experience. Digital Identity. Internet Of Things.

Trends 100
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Sometimes It Takes A Bagel

PYMNTS

Just getting a statement with a name and amount didn’t help landlords and property managers distinguish between a payment that was for rent, parking or utilities; a payment by roommates; or if a payment was actually a security deposit. All of these scenarios were a big drawback. “It’s a no-brainer.”. Vacation rentals, for example.

Software 100
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How 60+ Startups Are Disrupting Retail And Commercial Banking Around The World

CB Insights

This includes targeting the underbanked/unbanked, millennials, students, kids, freelancers, and early adopters of blockchain. Neon quickly secured a new partner, BancoVotorantim, to resume card services. Millennials. Within this broader category are startups targeting micro-demographics. Underbanked/Unbanked.

Retail 78
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FinovateSpring 2016 Live Blog – Day 2

William Mills

It’s all done through the smartphone, with bank-level security. Chip card reader for when customers are shopping online to improve security. Customers can store all of their online profiles in one secure location to improve user experience. What’s the market strategy? Adds in Social security. That’s new.

Video 40
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FinovateSpring 2016 Live Blog – Day 2

William Mills

01:08 pm NuData Security – @NuDataSecurity – [link]. Tim Dubes (VP, Marketing). Millennials want their mortgages fast, rocket fast.” One or two of three new mortgages are going to be Millennials (I think he said two but I’m not sure)” This is REALLY important. “One Ike Kavas (Chief Technical Officer).

Video 40