article thumbnail

A Bank Automation Summit Preview: Key 2023 Banking Automation Trends

Perficient

An example is the know your customer (KYC) process in which intelligence agents can sense an event using natural language processing (NLP), machine learning (ML), robotic process automation (RPA)/digital process automation (DPA), query data, proactively make a decision, and act without approval while continuing to learn and improve.

Trends 474
article thumbnail

Zycus Ramps Up Customer Outreach In India With Salesforce

PYMNTS

Source-to-pay solutions provider Zycus is teaming up with CRM software firm Salesforce to enhance its own digital transformation strategy, the companies announced Wednesday (June 20). Zycus said it will use Salesforce’s marketing automation solution Pardot to enhance customer engagement and acquisition in India.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Revel Systems And Punchh Team Up To Enhance iPad POS

PYMNTS

6) it is partnering with Punchh , a provider of mobile engagement, CRM and marketing automation technologies for restaurant chains. We are excited to partner with Revel to help drive guest engagement for restaurant operators and, more importantly, provide them with the analytical tools and insights they need to grow their business.”

System 100
article thumbnail

Marketo Buyout A Shot Across The Mid-Cap Bow?

PYMNTS

One glaring example came this week, when Vista Equity Partners, a private equity firm that makes its bones in software and information technology, pounced on Marketo, a publicly listed software company that plies its trade in marketing, spending $1.8 That may have led, in part, to the sanguine outlook of Vista Equity.

article thumbnail

Can fintechs enhance your bank’s marketing campaign?

Independent Banker

One of the key problems we’ve seen until now is partnering with a fintech company only to find that, once operational, they changed their focus—potentially adding significantly to their risk profile,” Dick says, adding that it’s much less likely to happen with Avenu. It already supports blockchain if required by a fintech.

Fintech 136
article thumbnail

Cisco Financial Services welcomes imimobile

Cisco

Expensive cost of software, carrier channels like SMS messaging and Voice. Operational bottlenecks that slow down the ability to change (agile methodologies are now all the rage). You already have a CRM, a Marketing Automation platform, or Call Center software. Our partnerships extend beyond Mobile Operators.

article thumbnail

Chatbot Tracker: Are Payments The Missing Link To Chatbot Success?

PYMNTS

Commerce marketing automation software Bronto’s Senior Product Manager, Matt Davis, commented to Retail Dive about the impact chatbots are having on the customer service industry alone: “This really represents a shift now to where chat is starting to become the center of this kind of brand or product retailer interaction, directly with the customer.