FICO

JUNE 16, 2023

In case you didn’t get a chance to attend this year, here’s a recap of the top customer management experience themes and presentations. This means re-thinking legacy systems and breaking down silos that separate data and lines of business, in order to provide truly connected customer experiences.

Trends 52

Trends Management Customer Experience Resources 52

PYMNTS

MARCH 7, 2018

LendingPoint Merchant Solutions combines LoanHero’s merchant onboarding, program management and reporting technology with LendingPoint’s credit underwriting, risk management and customer service expertise. The move comes after the company acquired LoanHero in Dec.

Retail 100

Retail San Diego Georgia Risk Management 100

Gonzobanker

JANUARY 4, 2016

For the most part, these channels are flooding executives with high-level “what” observations and doing nothing to help them make strategic “how” decisions or adopt new operating tactics. GonzoBanker Bank Chief Risk Officer Roundtable Phoenix Apr 3-5. GonzoBanker Bank Chief Retail Officer Roundtable San Diego May 22-24.

San Diego 60

San Diego Phoenix social media Strategy 60

Gonzobanker

DECEMBER 22, 2020

Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. The Gonzo In Remembrance Award Goes to the vibrant and unforgettable Irene Oberbauer , retired CEO of San Diego County Credit Union. Remember that? Everything. Nicely done!

Idaho 181

Idaho Community Industry Strategy 181

FICO

AUGUST 3, 2022

It’s summer, and for most of San Diego, this year that means visiting “Top Gun” film locations or heading to one of our city’s amazing beaches. One customer told how they had been able to deploy user defined variables in FICO Falcon Fraud Manager to track and understand payment velocities. Tue, 07/02/2019 - 02:45.

Fraud 52

Fraud Analytics Trends Innovation 52

Cisco

JUNE 7, 2019

Cyber Risk management is not just technology. From our perspective, the biggest failures occur when cyber security teams operate in silos and use tools that focus only on role-specific tasks and issues. All the right technology is useless if not implemented and operated properly. Be honest about your risk posture.

Fraud 63

Fraud Retail San Diego Cyber Security 63

Cisco

JUNE 7, 2019

Cyber Risk management is not just technology. From our perspective, the biggest failures occur when cyber security teams operate in silos and use tools that focus only on role-specific tasks and issues. All the right technology is useless if not implemented and operated properly. Be honest about your risk posture.

Fraud 48

Fraud Retail San Diego Cyber Security 48