Remove Knowledge Base Remove Millennials Remove Operations Remove User Experience
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How Friendly Friction Builds Better Banking Experiences

PYMNTS

And by all accounts, this digital migration is driven by consumer preference — according to the same study, 91 percent of mobile banking users prefer accessing their app over going to a physical branch, and 68 percent of mobile banking millennials believe their smartphones will eventually replace their physical wallet.

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FinovateSpring 2016 Live Blog – Day 2

William Mills

Demo: Sezzle app with knowledge based authentication to link bank accounts. Diana Chin (HR & Operations). Customers can store all of their online profiles in one secure location to improve user experience. Fiserv is meeting that need for FIs and millennials. Plus the 1% rewards. ^KT. Virtual reality?

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