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How Friendly Friction Builds Better Banking Experiences

PYMNTS

The recent winners we have been seeing in the space have really won because of seamless functionality and well-executed user experiences. Instead we need to give a little more control back to the user so they have the ability to see and approve the transactions they are making.”.

Mobile 169
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FinovateSpring 2016 Live Blog – Day 2

William Mills

Demo: Sezzle app with knowledge based authentication to link bank accounts. Diana Chin (HR & Operations). Customers can store all of their online profiles in one secure location to improve user experience. Then confirm identity with knowledge based authentication. Plus the 1% rewards. ^KT.

Video 40
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Finovate Debuts: Daon Brings Security and Convenience to Mobile Authentication

Fintech Labs Insights

It’s important that companies think about their customers’ digital security and digital experience, moving away from that one-size-fits-all approach, such as more complex passwords and knowledge-based authentication to a more nuanced understanding of how different customers think and feel about their security experiences.