FICO

JUNE 16, 2023

In case you didn’t get a chance to attend this year, here’s a recap of the top customer management experience themes and presentations. This means re-thinking legacy systems and breaking down silos that separate data and lines of business, in order to provide truly connected customer experiences.

Trends 52

Trends Management Customer Experience Resources 52

PYMNTS

MARCH 7, 2018

LendingPoint Merchant Solutions combines LoanHero’s merchant onboarding, program management and reporting technology with LendingPoint’s credit underwriting, risk management and customer service expertise. The move comes after the company acquired LoanHero in Dec.

Retail 100

Retail San Diego Georgia Risk Management 100

FICO

AUGUST 3, 2022

It’s summer, and for most of San Diego, this year that means visiting “Top Gun” film locations or heading to one of our city’s amazing beaches. One customer told how they had been able to deploy user defined variables in FICO Falcon Fraud Manager to track and understand payment velocities. Catch a Wave of Innovative Thinking.

Fraud 52

Fraud Analytics Trends Innovation 52

Gonzobanker

DECEMBER 22, 2020

Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. During a busy year we saw Jill supporting her local community, blogging with Mark Cuban, spinning up new PPP technology and innovating with things like curbside banking. Everything.

Idaho 181

Idaho Community Industry Strategy 181

Gonzobanker

DECEMBER 22, 2015

Bank Innovation named Jill one of the 10 most innovative CEOs in banking for 2015, and we doubt that Bank Innovation would know who Jill is if not for her presence on Twitter. Bank project management offices. Roboadvisor Future Advisor acquired by establishment asset management giant BlackRock for $150M.

Community Bank 60

Community Bank Apple Community Technology 60