Bank Innovation

OCTOBER 25, 2019

In this episode, Suman Bhattacharyya, deputy editor, and Angely Mercado, associate editor, discuss the following news developments: Canadian venture firm Luge Capital’s approach to fintech investments; How banks are navigating Zelle’s UX as transaction volume grows; and […].

UX 170

UX Capital Fintech Video 170

PYMNTS

JULY 31, 2019

PYMNTS surveyed more than 200 FI decision-makers to examine the specific innovation areas in which banks are focusing on, now, and in the years ahead. We also analyzed how the areas that FIs are focusing on relate to such factors as level of investment, on-time performance and innovation strategy.

Innovation 151

Innovation Report UX User Experience 151

PYMNTS

AUGUST 1, 2019

User experience (UX) will also experience significant increases in interest over the next three years compared to the past three. When asked about specific innovations, 56.1 Bottom performers are focused on UX (62.5 Innovation performance is often tied to investment. While only 18.5 percent will do so in the next three.

Innovation 142

Innovation UX Analytics Study 142

The Financial Brand

NOVEMBER 24, 2020

Banks and credit unions shouldn't focus solely on creating a better mobile experience, but build a holistic relationship based on trust. The post Satisfaction Drops As People Bank Digitally More Often: How to Avoid That appeared first on The Financial Brand.

How To 41

How To Branding Mobile Customer Experience 41