Bank Innovation

APRIL 17, 2019

Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.

User Experience 170

User Experience UX Report Financial Technology 170

Gonzobanker

FEBRUARY 23, 2022

However, if BaaS is ever going to enhance shareholder value, bankers need to ensure they have the strategic focus, operational savvy, and execution commitment to do it right. Executives should embrace technology partners as a means of growing and enhancing their customer value proposition. More importantly, BaaS banks will need an I.T.

Community Bank 118

Community Bank Strategy Risk Management Fintech 118

Gonzobanker

DECEMBER 19, 2022

Erin Simpson , chief operations officer, and Allan Rayson , chief innovation officer and chief technology officer, think about their operations and technology differently as well by partnering with fintechs that are also invested in the bank and understand the bank’s strategy with several of them on the board.

Community 216

Community Fintech Industry Innovation 216

CB Insights

OCTOBER 31, 2019

Microsoft’s Satya Nadella referred to chat as the “third run-time” — an indispensable piece of operating a platform, second only to the operating system and the web browser. Mentions of chatbots in earnings calls and press releases skyrocketed, and for many, it seemed that chatbots might be the next big disruptive technology.

Industry 78

Industry Examples Tools Retail 78