Exercises Fraud Retail User Experience 
Gonzobanker
MARCH 28, 2024
A key aspect of digital transformation centers around which retail and business digital platforms an institution will place its faith in for future growth and customer retention. Before deciding on a new digital provider, conduct a deep diligence and future road mapping exercise. Due diligence is your friend.
PYMNTS
DECEMBER 3, 2019
Even so, it will require long and hard work to build those better consumer experiences — and to provide tools and apps that enable bank and CU customers to exercise more control. Whether via eCommerce shopping or retail loyalty programs, consumers are getting used to increasingly personalized experiences. “We
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FICO
MARCH 6, 2020
With the acquisition of Tonbeller in 2015, FICO expanded its fraud portfolio and moved into the growing market for financial crime and compliance solutions to bring the benefits of advanced analytics to a field dominated by rule-based systems. Fraud and money-laundering are closely connected. However, this has changed over time.
PYMNTS
AUGUST 24, 2017
While much of Europe has embraced the use of the original 3DS protocol for the majority of virtual transactions, the protocol’s reputation for a clunky user experience in the online checkout flow has kept it from seeing the same adoption in the U.S. In fact, only 18 percent of U.S.-based based transactions leverage it today.
CB Insights
OCTOBER 31, 2017
The Pivot : We came up with a fresh take on the plethora of AR-style apps that create visual effects based on face detection and tracking… [Poor user experience] had a big impact on our retention metrics. Three notable excerpts: First Attempts : Blin.gy We needed 40% day-one returns and were closer to 25%. The clock kept ticking.
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