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A Masterclass in Bank Total Experience In One Graphic

South State Correspondent

We have prepared a free ebook that contains brainstorming questions to help you better understand total experience. The bank’s technology seemed to make their people an impediment. Leaders managing product teams or departments should keep these fundamentals top of mind when launching or improving a program.

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Execute the Lip Service Out of Your Digital Transformation

Gonzobanker

In the ebook Information Chaos vs. Information Opportunity , AIIM President John Mancini discusses four topics that every digital business must address. This is the way a digital business will use technology. Contact Cornerstone today to talk about bringing your overall technology management to best practice levels.

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How to increase efficiency and minimize risk in the audit process using analytics

Abrigo

Learn more: Watch a replay of " How to Increase Efficiency and Minimize Risk in the Audit Process " Beyond the automation benefits provided by technology-enabled analytics, McLaughlin explained that the results of the analysis are powerful since they provide a means for visualization of the data.

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Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti

FICO

The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models. His insights on humanizing interactions come from his larger piece on digital banking called The 11 Commandments of Digital Banking eBook.

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Digital Banking: Humanizing the Customer Experience

FICO

Following the highly successful The 11 Commandments of Digital Banking eBook , we are kicking off a series of 5 deeper dive blog posts that group the 11 commandments below into common themes. Be fascinated by your customers, not your technology. Ensure that your fraud and risk management processes aren’t forcing them to visit.

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The AI Method To Fighting Fleet Card Fraud

PYMNTS

More than a third cited lack of driver education, for example, as a barrier to heightened fraud detection – 61 percent of fleet managers told Shell they are familiar with the latest fraud technologies, but just 30 percent of fleet drivers said the same. Fraud detection and mitigation are essential to an enhanced customer relationship.

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