PYMNTS

NOVEMBER 17, 2020

percent) who do not use mobile banking apps because they are dissatisfied with those apps’ user experience (UX). All hope is not lost for banks looking to improve their apps’ UX, however. Providing users with more control over their apps’ authentication systems can go a long way in improving their satisfaction.

UX 234

UX Mobile Data United States 234

Insights on Business

JANUARY 18, 2019

IBM Sales Performance Management (SPM) has once again been recognized as an industry leader in Gartner’s Magic Quadrant for Sales Performance Management 2019 , for its ability to execute and completeness of vision, for six consecutive times. IBM Sales Performance Management: The latest release. Download a complimentary copy.

Analytics 87

Analytics UX Management User Experience 87

PYMNTS

JULY 23, 2020

That’s because card experiences “are actually daily, while mobile banking [is] maybe a weekly or a monthly experience. The depth of these experiences available in card management is so robust.”. Or at least those experiences can be robust if expanded on by FIs properly.

UX 165

UX Cards Google User Experience 165

PYMNTS

AUGUST 6, 2020

Subpar experiences can cause customers to avoid doing business with merchants in the future or even abandon their transactions altogether. For more information on these stories and other payments orchestration headlines, download the Playbook. Deep Dive: How Comprehensive Cross-Border Payments Strategies Can Optimize UX.

Report 159

Report UX Regional Retail 159

CB Insights

OCTOBER 10, 2017

An explosion of new consumer finance brands is transforming how people save, spend, and manage their money. The secrets of user growth. To build a successful personal finance management tool, it’s important to understand the dynamics of user acquisition and growth. Making the first experience valuable.

Tools 78

Tools Millennials US Maine 78

PYMNTS

JUNE 4, 2020

OnDot has seen the open rate on FIs’ downloaded mobile apps more than double, from about 35 percent in the pre-COVID-19 era to 79.06 That messaging also includes a pitch for apps as a way to better manage a card.”. Instead, they mostly provide a pre-paid card attached to a much slicker digital user experience (UX).

Mobile 141

Mobile UX Cards Payments 141