PYMNTS

NOVEMBER 17, 2020

Consumers’ banking habits have changed radically since the pandemic was first declared in March. Not only are many account holders visiting brick-and-mortar branches less often than they did before the pandemic, but many are also more reliant on digital banking channels — particularly mobile banking apps — than they have ever been.

UX 234

UX Mobile Data United States 234

PYMNTS

MARCH 4, 2020

As for an overarching theme toward what might be termed “intelligent engagement in banking,” DeLuca told Webster that “we call it a transition from systems of record to systems of engagement.”. FinTech firms like Bottomline have invested in user experience (UX), user interface (UI), usability and, of course, data management.

User Experience 203

User Experience Data Fintech System 203

PYMNTS

JULY 24, 2019

Conventional wisdom seems to hold that challenger banks will eat traditional financial institutions’ collective lunch in the race for deposits, for checking, even for credit cards. In that mindset, banks, laden with entrenched legacy systems, with disparate platforms — call it big infrastructure! — Trust in Digital Banking. “It’s

Digital Banking 160

Digital Banking UX Online Innovation 160

Fintech Labs Insights

MARCH 3, 2016

Customers shouldn’t be the only ones enjoying a great user experience. That’s the driving factor behind Innofis , a company that furnishes a suite of digital banking tools providing a beautiful user experience for both bankers and their customers. And the response has been tremendous.

UX 12

UX User Experience US Tools 12

PYMNTS

JULY 23, 2020

Consumers cooped up at home by the pandemic have, in many cases, reoriented their entire lives around digital — and in some cases even learned to love the new ways of doing things far more than they liked the old ones.

UX 165

UX Cards Google User Experience 165

PYMNTS

NOVEMBER 25, 2019

That was one of the main messages from a recent PYMNTS discussion featuring Karen Webster and Vaduvur Bharghavan (he goes by VB), the president and CEO of Ondot Systems. Google’s expertise is in UX design,” he noted. “By

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Google Fintech Payments Apple 272