CFPB Monitor

SEPTEMBER 6, 2022

I am pleased to share with our blog readers that Kristen Larson, an attorney with almost two decades of in-house experience advising midsized and large national banks on financial services matters, has joined Ballard Spahr’s Consumer Financial Services Group. She is resident in the firm’s Minneapolis office.

Groups 78

Groups Minneapolis National Lending 78

Fintech Labs Insights

NOVEMBER 10, 2023

Consumers have been banking online for 28 years. And from the very beginning, there have been pure-play digital banking startups. The first, online bank Security First Network Bank (SFNB) launched in 1995, just a year after Amazon.com. But unlike ecommerce, digital-only banking was slow to catch on.

Digital Banking 15

Digital Banking Online Atlanta Las Vegas 15

NCR

NOVEMBER 29, 2017

Amid all the change and innovation taking place in the digital banking space at the moment, one subject that is attracting attention is the use of chatbots. From a business perspective, deploying automated customer service programs could be an attractive option for banks that want to enhance efficiency and cut costs.

Minneapolis 69

Minneapolis Digital Banking Trends Technology 69

American Banker

JUNE 21, 2016

Bank in Minneapolis has hired retail veteran Beau Gray to head its omnichannel experience team.

Customer Experience 42

Customer Experience Minneapolis Strategy Retail 42

American Banker

APRIL 20, 2016

Richard Davis, the Minneapolis bank's CEO, is defending his decision to charge a fee for real-time payments. The move will allow it to earn back the cost of investment and prevent consumers from thinking of the bank as "a utility," he says.

Minneapolis 28

Minneapolis Payments Regional National 28

Gonzobanker

DECEMBER 17, 2021

Union has been a stalwart of the California marketplace since the ’50s, and this gives Andy Cecere and team a great expansion into the Golden State and also some nice wholesale banking business. Lots of tech and operations to clean up, it appears, but no solid bank is better qualified than the team from Minneapolis.

Fintech 143

Fintech Strategy Leadership Lending 143

Gonzobanker

DECEMBER 20, 2019

There is an understanding that technology and fintech are going to cause radical change, but the how, how big and when are still very unclear. A finance pro who was not afraid of technology, Trylko brought respect and class to every endeavor he undertook. And this year’s Smarter Bank is … drum roll … USAA.

Idaho 148

Idaho Conference Data Marketing 148