Perficient

NOVEMBER 19, 2020

If it’s more than 10 minutes for an online/website process or more than five minutes for a mobile process, the abandonment rate impacts account openings as much as 40%. How many clicks does it take to open an online account? Have we optimized our know your customer (KYC) procedures for digital account opening?

social media 309

social media Customer Experience Knowledge Base Mobile 309

PYMNTS

MARCH 21, 2019

To better understand which authentication methods are most well-received in the healthcare market, PYMNTS spoke with Bruce Forman, chief information security officer at UMass Memorial Health Care , which caters to residents of central Massachusetts across three hospitals. Biometric Benefits .

Massachusetts 109

Massachusetts Knowledge Base System Marketing 109

PYMNTS

APRIL 22, 2020

Onboarding is typically the first interaction customers have with financial institutions (FIs), which leaves a lot riding on the process. Banks are jostling for space in the market because an expanding number of FinTechs and large-scale technology companies are competing for the same set of consumers. Biometrics and Onboarding.

Security 133

Security Data Fraud Tools 133

PYMNTS

SEPTEMBER 22, 2017

Among the front row seat observers in the battle for payments security is Stephen Stuut, CEO of online mobile payments and identity verification company Jumio. The second and overlooked area of innovation is in the area of user experience. A large number of banks and online sites still rely on knowledge-based authentication.

Innovation 140

Innovation Knowledge Base Online Mobile 140

FICO

OCTOBER 26, 2021

With more financial institutions focusing on customer experience (your competitive advantage), don’t take your member relationships for granted and continuously look for ways to improve and offer your members more. But the reality is that credit unions are still competing for customers in the same market as big banks and FinTechs.

Analytics 52

Analytics Community Branding Data 52

William Mills

MAY 11, 2016

To get the customer, they offer a rewards program which is 1% rewards. Demo: Sezzle app with knowledge based authentication to link bank accounts. Chip card reader for when customers are shopping online to improve security. Integrate with any online merchant site. What’s the market strategy?

Video 40

Video Mobile social media Analytics 40

Fintech Labs Insights

SEPTEMBER 29, 2016

In addition to its recent funding, Jumio has forged ID verification and KYC/AML partnerships with companies ranging from European online gaming operator, Tipico ; to the Paris-based mobile scooter sharing network, Cityscoot ; to Spanish crypto-currency specialist Krypto Commerce – all in the past few months alone.

Security 12

Security Mobile Industry Knowledge Base 12