PYMNTS

JANUARY 22, 2019

To capture this spending, grocers are driving innovation through their brick-and-mortar stores with delivery and pickup efforts (among other initiatives). Almost a quarter — or 24 percent — of customers in the survey sample preferred Walmart. Nearly two in 10 — or 17 percent — of customers in the survey sample preferred Kroger.

Innovation 149

Innovation Ohio United States Survey 149

PYMNTS

JANUARY 15, 2019

The team at my Mystore-E believes they can solve that problem, with an AI tool called Tore-E that is specifically designed for retail environments. Our goal is to create a personalized shopping experience that benefits retail stores, while also catering to the customers’ wants, needs and style preferences.”.

Retail 124

Retail Ohio Tools Data 124

PYMNTS

JANUARY 7, 2019

In a press release , Kroger and Microsoft said that through the partnership, Kroger will test a connected store experience and jointly market a commercial Retail-as-a-Service (RaaS) product for the retail industry. We are excited to collaborate with Microsoft to redefine grocery retail.”.

Ohio 148

Ohio Customer Experience Retail Washington 148

PYMNTS

FEBRUARY 7, 2019

. “Kroger continues to redefine the customer experience and provide new ways to shop for, prep and cook meals through exciting brick-and-mortar and digital experiences,” Robert Clark , Kroger’s senior vice president of merchandising, said in a press release.

Ohio 116

Ohio Montana Wyoming Columbus 116

PYMNTS

DECEMBER 14, 2017

Pet goods retail chain PetSmart announced Thursday it had opened 28 new brick-and-mortar storefronts in North America during the quarter that ended Nov. In addition to our store growth, we continue to take steps to further enhance the customer experience. 1, 2017, with new locations spanning the United States and Canada.

Puerto Rico 109

Puerto Rico South Carolina New Hampshire Idaho 109

PYMNTS

JANUARY 8, 2019

The retailer plans to pilot technology products using Microsoft’s Azure platform at two stores, one in Ohio and one in Washington. Kroger is seeking to bring new customer experiences to market faster, drive personalization with insights and help store associates become more productive. The Grocery Market.

Arizona 109

Arizona Technology Ohio Customer Experience 109

PYMNTS

NOVEMBER 20, 2017

Jewelry shopping doesn’t seem like a friction-filled retail category, but any consumer who has spent time trying to purchase the right piece can affirm it’s not exactly a consumer-optimized process. And re-wear doesn’t have the same “ick” factor for some consumers that one tends to see in other retail items, like shoes.

Ohio 107

Ohio Retail Innovation Technology 107