PYMNTS

DECEMBER 11, 2019

The nearly universal need for medication and other remedies is driving retail innovation via the pharmacy sector — and that includes the area of customer experience. One of the keys of the commerce game these days is providing a deeper customer experience, and that holds true when it comes to healthcare retail.

Retail 132

Retail Innovation Houston Customer Experience 132

Bank Innovation

FEBRUARY 25, 2020

Houston-based Gulf Capital Bank recently completed a capital raise of $93 million. With the funding, the bank plans to invest in its digital capabilities, providing services that include mobile deposits, secured and unsecured commercial loans, letters of credit and consumer loans.

Houston 273

Houston Tools Community Bank Capital 273

PYMNTS

DECEMBER 13, 2019

Grocery retailers are making it easier for consumers to shop with their mobile devices through digital innovations. H-E-B Digital Chief Product Officer Mike Georgoff said in the announcement, “This is just the beginning of how we’re looking to redefine how our customers shop with us. In Other Brick-and-Mortar Retail News.

Retail 131

Retail San Antonio NV Houston 131

CB Insights

JULY 19, 2017

Corporate innovation is critical for established companies looking to stay relevant in the face of disruption from up-and-coming startups. With industries being unbundled left and right ( supermarkets , banking , cars — just to name a few) more companies are opening up in-house innovation labs every day. Innovation Lab Name: HP Labs.

Innovation 74

Innovation San Francisco Georgia Technology 74

PYMNTS

MARCH 15, 2019

Cinema chains are driving customer convenience and building loyalty with the help of digital innovations to make for more seamless moviegoing experiences. Through the platform, customers can add concession items to their ticket purchases such as drinks, popcorn and snacks. In Other Brick-And-Mortar News.

Mobile 108

Mobile Retail Houston Denver 108

PYMNTS

DECEMBER 13, 2019

Walmart is signing on to a recent trend and has announced it will be partnering with autonomous vehicle company Nuro to launch a new pilot program to test autonomous grocery delivery in the Houston market. The service carries products only; there are no onboard drivers or passengers. “We

New York City 131

New York City New York Retail US 131

William Mills

MAY 10, 2016

There is a growing focus on customer experience and related compliance issues. Qumrum allows banks to actually document customer interactions online. Leveraging assets from mobile banking and moving into the customer journey. i.e. showing the mobile banking when they are calling customer service. Good job. ^WM.

San Jose 40

San Jose Customer Experience Mobile social media 40