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In Rough Times, a Confident Board is the Best Asset

Gonzobanker

Executive teams that own scenario analysis as a fundamental strategic exercise and not simply a regulatory requirement will make out better in the years ahead. This modeling should include asset/liability stress tests of duration and rate shocks, deposit pricing scenarios, mix changes and potential outflows vs. inflows scenarios.

Capital 158
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Fleet Feet: Running Shoe Retailer Sprints With Technology

PYMNTS

Americans are exercising through the pandemic. That meant the company, which has historically stressed the in-store nature of the customer experience through sophisticated technology, had to pivot to a digital-first strategy. And not all of the action is taking place in front of a screen, or even indoors.

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Growth Loops – The New Way To Grow Bank Product Sales

South State Correspondent

Here is a fun exercise – Ask a bank product team, “How do you grow customers?” For example, instead of creating a more appealing lending product and targeting a niche customer segment for a high return on investment growth number, marketing takes an existing product and tries to amplify it with email, digital or social media marketing.

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Digital transformation: How a three-phase process can fund itself

Insights on Business

Further, most large organizations have data stored in different sites and in different formats, especially businesses that are now collecting data from social media to learn about customer preferences and behaviors.

Data 119
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24 Industries & Technologies That Will Shape The Post-Virus World

CB Insights

As more people have worked, learned, banked, exercised, relaxed, and even sought medical care from home during Covid-19, they have gotten a crash course in just how much can be accomplished at home. Customer service: Customer experience goes virtual with conversational AI. Industrial automation & robotics.

Industry 101