Gonzobanker

JUNE 1, 2023

Increase both the frequency and specificity of board updates As board members scroll headlines and hear pundits daily, it’s critical that management provides flash industry updates outlining overall industry market moves and how these shifts do or do not correlate to the bank’s specific conditions.

Capital 158

Capital Strategy social media Analysis 158

PYMNTS

OCTOBER 5, 2020

Americans are exercising through the pandemic. That meant the company, which has historically stressed the in-store nature of the customer experience through sophisticated technology, had to pivot to a digital-first strategy. And not all of the action is taking place in front of a screen, or even indoors.

Technology 131

Technology Retail North Carolina National 131

South State Correspondent

MAY 2, 2022

Here is a fun exercise – Ask a bank product team, “How do you grow customers?” Some will not know the answer, and other bankers will talk about more marketing, more salespeople, more geography, better follow-up, or a more focused sales effort. Neither the product staff nor the marketing staff knows what they don’t know.

social media 195

social media Management Marketing Resources 195

Insights on Business

FEBRUARY 21, 2018

Further, most large organizations have data stored in different sites and in different formats, especially businesses that are now collecting data from social media to learn about customer preferences and behaviors. Visit our Banking & Financial Markets or Insurance pages.

Data 119

Data social media Operations Innovation 119

CB Insights

JUNE 17, 2020

As more people have worked, learned, banked, exercised, relaxed, and even sought medical care from home during Covid-19, they have gotten a crash course in just how much can be accomplished at home. Customer service: Customer experience goes virtual with conversational AI. Industrial automation & robotics.

Industry 101

Industry Technology Online Video 101