Customer Experience eBook Fraud Marketing 
FICO
FEBRUARY 16, 2022
Banks must be prepared to help stop scams, including making customers more aware of the danger, all while continuing to ensure an exemplary customer experience. FICO published our 2021 Digital Consumer Banking and Fraud Survey today that emphasizes consumer perspectives on customer experience and fraud prevention management.
FICO
FEBRUARY 16, 2022
Banks must be prepared to help stop scams, including making customers more aware of the danger, all while continuing to ensure an exemplary customer experience. FICO published our 2021 Digital Consumer Banking and Fraud Survey today that emphasizes consumer perspectives on customer experience and fraud prevention management.
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FICO
NOVEMBER 16, 2022
Enterprise Fraud Solution Buyers Want More Agility, More Data. Our recent global survey reveals the investment priorities and functionality requirements for enterprise-level fraud solution buyers. We asked about priorities, plans and requirements for enterprise fraud prevention and detection solutions , and the results are fascinating.
FICO
MARCH 10, 2022
I’ve been writing recently about the results of our recent global consumer fraud survey. But like most things, it’s not as simple as it sounds, as large customer groups are likely to switch banks if they are dissatisfied with their response to a fraud management incident (more on that in a moment). a password).
PYMNTS
DECEMBER 26, 2018
The following piece was written by Rob Eleveld, CEO of Whitepages Pro , as a contribution to our 2018 year-end eBook. . Then came checks, credit cards and wire transfers, with the most recent market explosion in several digital payment options. Traditionally, banks were primarily focused on the domestic market and services.
FICO
MAY 17, 2022
UK consumer fraud attitudes. Our latest commissioned research suggests that UK banks could face a potentially catastrophic customer defection event in the wake of a money laundering scandal. You can read more about all the UK survey results in our Digital Consumer Banking and Fraud Survey – UK Results Ebook .
PYMNTS
JANUARY 1, 2019
Gerhard Oosthuizen, CTO of Entersekt , contributed the following piece as part of PYMNTS’ 2018 year-end eBook. At Entersekt, we started exploring a new market segment — the scores of rich cyber exchanges popping up all over the world. Investigators were looking into fraud at Tether; crypto exchanges were being preyed on by hackers.
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