More Than a Brand Steward: The Redefined Role of CMO
Perficient
NOVEMBER 30, 2020
This is not a short-term trend either. Under GDPR and CCPA, CMOs need to understand the current landscape of customer data privacy and data collection transparency laws and, moreover, how to address the experience of asking for and then acting on information captured so as not to alienate and lose customers they fought so hard to win.
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