Perficient

AUGUST 4, 2023

Partnering with the right digital transformation service provider is vital to thrive in this digital age. A proven track record of guiding businesses through digital complexities is crucial for unlocking their full potential, driving efficiency, and ensuring exceptional customer experiences, leading to long-term success.

Digital Strategies 419

Digital Strategies Strategy Customer Experience Report 419

PYMNTS

NOVEMBER 22, 2019

Retailers are tapping into voice technology to help consumers order their favorite products such as restaurant takeout as they expand their artificial intelligence (AI) strategies. Diners download the Amazon Alexa app, enable the Chipotle skill, link profiles, and then reorder Chipotle meals.

Retail 139

Retail Strategy United States Comparison 139

Gonzobanker

MARCH 24, 2021

Events in the last year have pushed the conversation about digital transformation to a new level of focus for senior executives at financial institutions. Reality According to Customer Experience Executives. CFOs must recognize and accept that a digital journey that is judged by the customer experience it creates is messy.

Customer Experience 128

Customer Experience Strategy Community ATM 128

FICO

MAY 12, 2020

The combination of the two creates a more satisfying customer experience, supporting higher resolution rates. . More than a dialer, automated two-way dialogues across email, SMS, mobile apps, IVR and online sites become more powerful when driven by analytic strategies. . Omnichannel implementation is fast.

Analytics 52

Analytics Strategy Digital Strategies Customer Experience 52