Why Credit Unions Can’t Take Member Trust For Granted
PYMNTS
JANUARY 29, 2019
Chuck) Fagan weighed in on the sense of community CUs wield as a competitive advantage. When Webster asked what lies behind such loyalty, Fagan said the CUs have, in the past, focused their clientele outreach on select employee groups or individual employers, and — over an evolutionary period — have come to focus on specific communities.
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