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New Marketing Competencies for Community-Based FIs

Gonzobanker

Hey, community bank and credit union marketers: Imagine that you’re sitting in your office, and your CEO comes in and says, “Got a minute? I’m putting together a presentation for the board, and I need to tell them what the Marketing department is really good at.” ” You’ve got a minute.

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4 ways to track your bank’s marketing performance

Independent Banker

Measuring the success of your community bank’s campaigns can lead to greater ROI, increased conversion rates and a game plan for future initiatives. From mailers and e-newsletters to social media posts and events, there are countless ways to spread the word about your community bank and its offerings. By Taylor Hugo.

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GonzoBanker’s Post-Pandemic Customer Care Playbook

Gonzobanker

So hats off to executives at community-based institutions who, according to Cornerstone Advisors’ What’s Going On In Banking 2021 study, said improving customer experience and service delivery was their No. Technology. The sudden shift to remote work put the contact center technology at many banks under immense pressure.

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Millennial’s Matter to Bank Marketing

Long Lasting Ideas

Believe it or not, this is a slice of the market that in some cases has never opened the doors of a bricks-and-mortar branch bank or learned how to write a check. And at a micro level, how do community banks reach a generation overwhelmed with debt that inhibits wealth? My son did the same with no plans to return. Read more: [link].

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Bank Marketers: Are You Connecting with Seniors to Meet Their Needs?

Long Lasting Ideas

While much of the advertising dollar goes to the prized 18-to-35 demographic, Bill Murtha’s recent post on mature adults gives powerful witness as to why marketing to mature adults is critical, especially for community banks and credit unions. What this tells us is that new and traditional media are important in marketing to seniors.

Meeting 40
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What’s Trending So Far In 2016

PYMNTS

One of the most significant: the health and importance of small businesses and, in particular, the “mom-and-pop” shops that line the Main Streets and side streets of our local communities. We talk to nearly 700 SMBs every quarter to get their views on payments and technology adoption. Are SMBs Ready For EMV? Online Checkout Conversion.

Trends 100
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What Bank Marketers Need to Know About Consumer Trust

Long Lasting Ideas

Technology has only accelerated the ability to share a bad experience. Customer surveys are another way to capture positive reviews to use as quotes for marketing purposes. bank marketing strategy community bank marketing consumer trust credit union marketing Nielsen bank research reviews testimonials'