South State Correspondent

JUNE 22, 2023

In the last article, we covered the basics of EOS ( HERE ), the Entrepreneurial Operating System, and how some banks use it to improve productivity. EOS comprises a series of tools and concepts that guide leaders in managing and optimizing their operations. This average cost is $338 per meeting for a $ 1B asset-sized community bank.

Tools 195

Tools Meeting Leadership Management 195

Gonzobanker

JUNE 25, 2021

So hats off to executives at community-based institutions who, according to Cornerstone Advisors’ What’s Going On In Banking 2021 study, said improving customer experience and service delivery was their No. FI’s need to inventory and re-align operational activities not in direct support of the primary objective of service delivery.

Customer Experience 94

Customer Experience Fraud Policies Training 94

Long Lasting Ideas

JANUARY 5, 2015

Believe it or not, this is a slice of the market that in some cases has never opened the doors of a bricks-and-mortar branch bank or learned how to write a check. And at a micro level, how do community banks reach a generation overwhelmed with debt that inhibits wealth? This is the most indebted class ever. Give young people a voice.

Marketing 40

Marketing Millennials Community Bank social media 40

PYMNTS

MAY 30, 2016

One of the most significant: the health and importance of small businesses and, in particular, the “mom-and-pop” shops that line the Main Streets and side streets of our local communities. Read on for what they happen to say about the state of their businesses and the local economies in which they operate. Are SMBs Ready For EMV?

Trends 100

Trends Retail Fraud Mobile 100

Gonzobanker

JULY 28, 2015

And as I look around the industry, it’s the mega-banks and fintech startups–not the community banks and credit unions–that are doing something about it.”. Those dimensions were: 1) operational excellence, 2) product leadership, and 3) customer intimacy. “Yeah, but where and how are we going to get that data?”

Leadership 60

Leadership Data Community Bank Community 60