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5 ways AI can improve customer service

Independent Banker

AI can help solve customer pain points—but does it mean community banks will lose the personal touch they pride themselves on? As community bankers themselves tell us, the answer is no. The estimated amount of money banks will save by using AI applications by 2023. billion-asset Sunwest Bank in Sandy, Utah.

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Data privacy: How to keep customer data safe

Independent Banker

But as the prevalence of security breaches grows, so do the opportunities for community banks to position themselves as guardians of their customers’ personal data through compliance, technology and relationship building. Shielding sensitive customer information from prying eyes remains a chronic industry challenge. Bob Hickok.

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2015 ICBA Community Bankers of the Year

Independent Banker

For the second year, ICBA recognizes the exceptional work of the individual employees of community banks with its. Community Banker of the Year award program. The association accepted nominations online during the month of September, allowing anyone to recommend a community banker for consideration. Heritage Bank.

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CFPB announces new appointments to advisory groups

CFPB Monitor

The CFPB announced the appointment of new members to its Consumer Advisory Board, Community Bank Advisory Council, and Credit Union Advisory Council. New members to the Consumer Advisory Board will serve three-year terms and new members to the Community Bank and Credit Union Advisory Councils will serve two-year terms.

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Banking's Total Return Top 5: 2013 Edition

Jeff For Banks

Especially if I believe community banks must increasingly be known for some niche to differentiate. I first became aware of Marlin at the Utah Bankers Association Executive Development Program, where a Marlin Business Bank officer was attending. The branchless community bank operates in the Wilmington-Philadelphia market.

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THE 16TH ANNUAL GONZOBANKER AWARDS

Gonzobanker

Or the need to take market share in a slowest growth region? Acquisition of the Year – Guaranty Bank and Trust Company in Colorado for its acquisition of Home State Bank. A wonderful franchise and team picked up by Guaranty in-market at a decent price. Best Free Market Research a Retail Banker Will Ever Get.

Utah 60
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THE 16TH ANNUAL GONZOBANKER AWARDS

Gonzobanker

Or the need to take market share in a slowest growth region? Acquisition of the Year – Guaranty Bank and Trust Company in Colorado for its acquisition of Home State Bank. A wonderful franchise and team picked up by Guaranty in-market at a decent price. Best Free Market Research a Retail Banker Will Ever Get.

Utah 60