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The top-performing community banks of 2021

Independent Banker

Independent Banker’s annual listing top-performing community banks of 2021 alongside interviews with some of the winners. In true community bank fashion, each has its own story to tell and its own path to success. In true community bank fashion, each has its own story to tell and its own path to success.

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Super apps: The rise of an all-in-one platform

Independent Banker

Across the world, people are using super apps to send messages, purchase tickets and, of course, bank online. What are they, and how can community banks stay on top of this trend? But with these benefits come newfound threats, chiefly in the form of data privacy and security. Community bank considerations.

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5 payments trends you should know about

Independent Banker

Here’s how community banks can enhance their payments offerings. of banks’ revenues come from payments. Payments account for up to 30% of bank revenue, and that income stream is under attack. billion-asset Bank of Tampa in Tampa, Fla. Chris Doyle, Texas First Bank. Photo by Juan Moyano/Stocksy. Quick Stat.

Trends 140
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Capitalize on social payments

Independent Banker

So how do social payments fit in community banks’ long-term future? In fact, a 2020 NerdWallet survey found that 68% of consumers have maintained a balance in their mobile payment app, and on average, those who use them have allowed up to $287 to accrue before they transfer it to their bank. DJ Seeterlin, Chesapeake Bank.

Capital 94
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The community bank’s complete guide to building trust

Independent Banker

Building trust in your institution has a lot to do with technology, from implementing strong data security practices to humanizing your online customer interactions. But for most community banks, building a trustworthy brand isn’t a conscious effort. billion-asset community bank. Build your community.

Community 139
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Efficiency now: 8 smart strategy tips

Independent Banker

Fallout from recent global events presents an obstacle to generating revenue for community banks. Since COVID-19, profitability planning for community banks has mainly hinged on how the government was coping with the pandemic and the key role financial institutions played in keeping the economy afloat. By Elizabeth Judd.

Strategy 135
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Innovation Conversations: Rockland Trust

Independent Banker

When Rockland Trust synced up with an ICBA ThinkTECH Accelerator grad to launch a virtual digital banking platform, it took relationships between the community bank and its customers to a whole new level. For Rockland Trust, a $20 billion-asset community bank in Rockland, Mass., By Colleen Morrison.