article thumbnail

How Banks Have Adapted Their Digital Banking Systems To Serve Customers During The Pandemic

PYMNTS

Branch visits are vital to customers’ financial lifestyles, despite mobile and online banking’s growing popularity. One bank working to ensure its in-branch systems match its online capabilities is Cleveland, Ohio-based KeyBank , which operates 1,197 branches across the country and handles more than $137 billion in assets.

System 226
article thumbnail

KeyBank On Digitizing In-Person Services With Data Analytics

PYMNTS

The FinTech has enabled free access to its Temenos Learning Community Online platform. This service previously was only available for an annual subscription and consists of more than 400 courses on advanced analytics, digital and core banking, financial crime and other subjects.

Analytics 141
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Bank of America To Update Branches In Response To Customer Behavior

PYMNTS

David Tyrie, head of consumer advanced solutions and digital banking, said that by 2021 Bank of America’s branches and ATMs will cover upwards of 90 percent of the population in the United States. . However, recently some banks have chosen to go in the opposite direction. There’s also a plan to install 2,700 new ATMs.

America 128
article thumbnail

Pandemic: No Problem. And Messages From Our Financial Services Providers

Jeff For Banks

Order online, as most restaurants will either deliver or prepare for pickup. Highlight charities and wealthier individuals that are supporting the same, such as Kevin Love of the Cleveland Cavaliers donating $100,000 to support arena workers. Our digital banking tools are designed to be easy to use. Keep going to them.

ATM 78