Celent Banking
SEPTEMBER 30, 2015
These are a handful of the topics discussed at this week’s Customer Experience for Financial Services (CXFS) Conference, organized by Worldwide Business Research in Charlotte, NC. Journey Mapping.
CB Insights
OCTOBER 31, 2019
Today, the bots are still being used across industries like fintech, healthcare, sales and CRM, retail, and even law — and they’re having important, though quiet, effects. Retail & e-commerce: Convenient shopping & scheduling. Sales & CRM: Qualifying leads & answering questions.
William Mills
SEPTEMBER 7, 2016
Perhaps there is a big bank in Canada that has embraced their technology. Silver Fusion Retail Outlet: Where Snowbirds Shop”. Integrated with major retailer API’s like Amazon, eBay, Best Buy and several other aspirational brands. Charlotte, NC-based tech company founded eight years ago by a 14-year FinTech veteran from FIS.
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