Charlotte Customer Experience Financial Technology Retail 
Celent Banking
SEPTEMBER 30, 2015
These are a handful of the topics discussed at this week’s Customer Experience for Financial Services (CXFS) Conference, organized by Worldwide Business Research in Charlotte, NC. But as one presenter stated, having more VoC channels doesn’t automatically result in a better customer experience.
William Mills
SEPTEMBER 7, 2016
Also a pretty good customer experience. Perhaps there is a big bank in Canada that has embraced their technology. Silver Fusion Retail Outlet: Where Snowbirds Shop”. Integrated with major retailer API’s like Amazon, eBay, Best Buy and several other aspirational brands. Their application is middleware.
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